Crash-free is not the same as healthy
A title can sit at 99.7% crash-free sessions and still be the sickest app in the portfolio. Here is how that happens, and what we read instead.
Journal
Notes from the reading room.
Short pieces on crash extracts, shared libraries, and the document packs that make a review honest.
Five questions before you commission a health dashboard
A wall of charts will not settle an argument the organisation has not agreed to have. These are the questions we ask before we will take a commission.
When two apps share a login and neither team owns the drop-off
A consumer app and a loyalty app used the same sign-in. Retention fell in both. Each weekly pack blamed the other title. Here is how the reading was done.
What we ask for in the first document pack
A health review cannot start on a slide. This is the pack we request, why each item is there, and what happens if a piece is missing.